Aura Hotel Management Standards and Procedures are instilled into every property to guarantee that all targets and expectations are met on time to ensure a high operating revenue and rate of return for the owner or investor.
MANAGEMENT SERVICES
HOTEL MANAGEMENT SERVICES
Pre-opening and Ongoing operational management
Planning to open a hotel is the first step towards portraying your dream and this can be truly a complex and stressful time to pass on. So it’s always critical to make strong planning and develop an understanding of processes involved in it. With the past few years, the tourism industry has experienced great development in its way of service offerings for guests and establishments of new hotels and properties.
We at AHMS recognize the changing travel trend and help our clients in providing financially reasonable, end to end hotel development solutions for long-term profitability. We provide the best in class hotel development consultancies to individuals, branded and unbranded hotels and resorts to maximize business ROI. We offer excellent design input, development solutions, and long-term management for your dream projects. Our work commences from inception where we are whole-heartedly engage in guiding the development that influences all aspects of your project.
Our involvement starts from acquisitions of freehold buildings, new builds through to completion, renovations, re-building and re-positioning of hotels. With many years of experience in hotel advisory services, we help and advice our clients in guiding and briefing architects, interior designers and significant consultants, and also supervise different aspects of a hotel project and those include vision, philosophy, concepts, design, space planning, layouts, financial forecast and more.
- We work with the team while managing hotel opening
- Budget and Expense Forecast
- Marketing and Sales objectives
- Training and other Cost Controls
- Extensive and centralized corporate support
- Resource Deployment
- Establishment of minimum standards
- Quality control
- Overview of day-to-day operations
- Reflect brand integrity and image
Hotel
OPERATIONAL MANAGEMENT SUPPORT
The hotel operations management offers business skills and insights to the hotel business owners to easily handle the ongoing operations of the hotels. Aura provides quality hotel operations management services that hotel owners and operatives can rely on. Fabricated on a culture of accountability and empowerment, our industry-leading operating procedures incorporate all the important functions of hotels like housekeeping, reception, food and beverage and maintenance.
We work with different hoteliers and individual owners to devise a time-bound change strategy, fixed timelines, monitor performance and introduce consistent self-improvements with a quality focus in order to ensure complete profitability.
Our ongoing operations management elements include:
- Preparation of pre-opening budgets including pre-marketing and facilitate talent acquisition for the core team
- Prepare the positioning statement, mission statement and analyze the market competitive set and devise strategies to improve market penetration and increase market share
- Prepare the annual business plan including expense and capital expenditure
- Review the monthly performances and analyze the variances and suggest a corrective plan for the management team
- Inculcate a quality focus in all hotel departments and aim for total quality management (TQM)
- Development of standard operating procedures (SOPs)
- Property profit and loss reviews
- Monitor guest satisfaction and take corrective measures to improve areas of concern
- Conduct HACCP audit and ensure all statutory and legal compliances
- Conduct quarterly engineering and fire audit
- Conduct life safety audit
Being a pioneer hotel project management company, Aura uses proven, effective and affordable systems and works towards the growth of hotel properties. We are experts in planning and layout of both new and old build project. If you are looking for consultation services, we can offer you the best service at reasonable cost.
Whether you want a new build or the renovation of an existing property, we intelligently provide forecasting for future performance. We work closely with hotel owners, individual property owners and managers. From conception to completion, we get the work done hassle freely.
Hotel improvement plans can be expensive both at the time of sale and in continuous operations. The basic purpose of using such plans is to keep hotels and individual properties in observance with all standing and upcoming brand standards because many of the franchisors today endeavor to maintain brand standards to shield their brands and investments. In today’s competitive tourism industry, a hotel brand knows design and technology are crucial factors in hotel improvement plans.
Hotel
STRATEGIC ADVISORY SERVICES
We deliver excellent advisory services to hotels, resorts, and even individual authorities. We smartly provide an array of services like development consultancy, best use analysis, benchmarking and management and more to best meet the need of your specialized projects.
We take pride in choosing projects and at the same time build excellent relationships with the business owners. We participate in every aspect of the creation, philosophy and concept of a hotel. To know more about our hotel development and management services, schedule a free consultation with us.
HOTEL ASSET AND PROPERTY MANAGEMENT
We ensure that your hospitality real estate investment and asset generate little more than positive ROI. This would provide you improved financial returns, cash flow and guest satisfaction. Over the last few years, the hospitality industry has experienced a wide focus on top-line growth, bottom-line savings and enhanced customer satisfaction and delight. Aura has the wealth of experience in hotel asset management and hence it’s wise to hire us.
HOTEL ASSET MANAGEMENT SERVICES
- Owner friendly management contracts
- Better management of property leadership team
- Standardized property performance
- Monitoring market trends
- Benchmarking property performance
- Forecasting future market trends
HOTEL TRANSACTION SERVICES
- Preparation of preliminary information memorandum
- Identification of potential investors
- Structuring the transactions
- Representation to potential buyers
- Negotiations
- Finalization of deal and documentation
Apart of all the above mentioned services, we also review and analyze financial statements, budget, projecting and budgeting, and making trustworthy recommendations.
Being a specialist company in the area of revenue and yield management of hotels and lodging properties, we use proven methods and industry best practices to drive the overall financial success to hotel assets, and boost the return on investment on hospitality real estate investment. Our aim is to position your hotel property as a market leader. Hotels that are engaged in traditional ways of operations and wanting to further uplift their operations seek our help to reach another level of excellence through uncovering inherent revenue potential.
Aura
ROOMS AGGREGATOR - YOUR ROOMS BUSINESS SOLUTION
Aura Rooms Business Solution is a model where Aura partners with a hotel rooms provider, and takes on the responsibility for 100% rooms sales.
We Brand Aura provides you with a service with uniformity in quality and price. It will achieve this with your rooms product by standardizing quality of the services provided. It takes on the responsibility for selling your property’s rooms, under a guaranteed sum assured to you. In essence:
- Aura will take responsibility for the complete room inventory of the property.
- Aura will be solely responsible for selling the rooms.
- The payment for the rooms to you will be pre-agreed between you and Gemstones.
- Aura pays all municipality fees against Room revenue generated.
- Aura will take responsibility for the complete room inventory of the property.
- Aura will be solely responsible for selling the rooms.
- The payment for the rooms to you will be pre-agreed between you and Aura.
- Aura pays all municipality fees against Room revenue generated.
- Aura pays all OTA & other fees and/or commissions payable for procuring business.
- Aura pays for all staff as may be appointed by them, to provide Aura services.
- The duration of agreement will be initially for 3 years
- Aura pays you an agreed fixed amount for your room inventory, payable to you at the start of each month through the contracted period.
- Aura rooms business solution for you means 100% occupancy at a fixed, pre-agreed rate for the whole contract period of 3 years.
Let us take over your room sales headache.
Customers stories
NanoSoft are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier. - John H. Bedard, Jr -
I sleep easier at night knowing the NanoSoft team is in my corner. Supporting my business and keeping my systems in Tip-Top shape. - Chris Ellison -
